WHERE ARE WE BASED?
Sirohi is an artisan-led brand based in Muzaffarnagar, Uttar Pradesh in North India.
WHAT IS OUR IMPACT?
We have a dual impact- on the social community as well as the environment. By using age-old weaving techniques, we aim to create employment opportunities for women from over 250 villages. At the same time, we also reuse waste materials from the textile industry and from plastic packaging units which, in turn, dramatically reduces the carbon emissions in the atmosphere.
DO WE HAVE A STORE?
We are listed in multiple retail stores across the country. You can find our products at Purple Turtles Beruru, Bangalore, Kolkata Centre for Creativity, Kolkata, The Verandah, Bangalore, Salt Studio, Kochi, Le Marche, Delhi & Gurgaon & Studio Verandah, Goa.
WHERE DO WE SELL?
We sell our products across the country via our website. You also might see us at a lot of pop-ups, exhibitions, fairs, etc. around the country most frequently in Delhi and Mumbai.
WHAT IS THE AVERAGE WEIGHT OF OUR PRODUCTS?
The weight of the product depends on its size. Our larger products like the charpais, benches and chairs weigh approximately 5-7 kgs.
HOW MUCH WEIGHT CAN OUR PRODUCTS TAKE?
Since most of our products are hand-woven, they aren’t meant to do heavy-lifting. However, our furniture pieces, like the charpai, can hold the weight of 2 average adults at once. Our storage units like trunks and boxes can hold around 4-6 kgs of material.
WHICH PRODUCTS CAN BE USED OUTDOORS?
All of our products can be placed outdoors as well as indoors. However, since we use a lot of natural material in making them, we would suggest you not to expose them to extreme weather conditions like heavy rain.
WHAT MATERIAL DO WE USE?
We are proud to use sustainable and salvaged waste material to make our products. For the base of most of our furniture pieces, we either use wood or metal. For the ropes that get woven into the final product, we mainly use five materials namely, Cotton Cords, Jute Fibre, Banana Fibre, Multi-layered packaging Plastic Waste, & Textile Waste.
HOW ARE YOUR PRODUCTS SUSTAINABLE?
Our products are woven using ropes that are twined using packaging and textile waste. This ensures that the plastic and other waste that would otherwise get burned and release carbon emissions in the atmosphere, is being transformed into a functional product. Our average product uses 9kgs of waste material thus, saving the world from 18kgs of carbon emissions, per product.
WHY DOES MY PRODUCT LOOK DIFFERENT FROM WHAT I SAW WHILE ORDERING?
all our products are hand-made using waste and recycled materials including the weave, wood and metal and may have idiosyncrasies usually not found in machine-made products . While we ensure that our products are woven with the utmost care and love by skilled artisans, the subtle cracks and chips in the wood and metal frames may whisper stories of their origin.
For more details, check our product finish policy.
DO WE CUSTOMIZE?
CAN I SEND YOU MY FURNITURE TO WEAVE?
No, we don’t do that yet.
WHAT IS THE SHIPPING & DELIVERY TIMELINE?
Small Products : 7-10 Days
Big Products : 2-3 Week
Wooden Products :
For Non-Detachable Wood like the Charpai/Benches/Stools to be - 25-30 days
For bulky wooden items to be - 30-35 days
For customised wooden items to be - 45-60 day
WHAT ARE THE AVAILABLE PAYMENT OPTIONS?
We accept Visa, MasterCard, Amex, RazorPay, Paytm and UPI.
Unfortunately, COD isn't available because the order must be confirmed and paid for since the products are handwoven.
WHAT IS THE POLICY FOR PRODUCT CANCELLATION?
We do not facilitate returns or refunds unless the product has been damaged in transit.
DO WE SHIP INTERNATIONALLY?
Yes, we do! You can shop for our products from our website and get it shipped to the country you're living in.
In case of international shipping, all Custom duties are to be borne by the customer.